Krikye's Privacy Policy — Your information is completely safe with us

1 What Information We Collect

To deliver services on the krikye platform, certain types of information are collected. This data falls into two categories — what you provide directly and what is collected automatically.

Information You Provide Directly

• Identity Information: Full name, date of birth, gender
• Contact Information: Email address, mobile number, current address
• Identity verification documents: National ID (NID), passport, or birth registration certificate
• Financial Information: Mobile Pay, Nagad or Rocket number, bank account details
• Account Information: Username and password (stored in encrypted form)

Automatically Collected Information

• Device Information: Device type, operating system, browser
• Network Information: IP address, internet connection type
• Usage Data: Pages visited, time spent on site, and games played
• Transaction Information: Deposit and withdrawal history, betting records
• Cookie Data: For session management and a personalized experience

2 How We Use Your Data

Krikye uses the information collected for the following purposes. Each purpose is clearly explained so you understand exactly how your data is being used.

If you no longer wish to receive promotional emails or SMS, you can opt out at any time support@krikye.bizto withdraw your consent.

3 Who We Share Your Data With

Krikye never sells your personal data. However, in certain limited circumstances, it may be necessary to share specific information with designated third parties.

Service Provider Partners

Certain trusted third parties help krikye deliver its services. They receive only the limited data needed for their specific function and are required to uphold our privacy standards:

• Payment Processors: Mobile Pay, Nagad, Rocket — for processing transactions
• Identity Verification Services: To complete the KYC process
• Cloud Service Provider: For secure data storage
• Cybersecurity Services: For fraud detection and prevention

Legal Requirements

Krikye may be required to disclose information in response to a legal order or regulatory request. In such cases, only the specific data requested will be shared.

4 Cookie Policy

Cookies are small text files that a website stores in your browser. krikye uses cookies to ensure the platform functions properly and to improve your experience.

Cookies We Use

• Essential Cookies: Maintaining login sessions and security verification — the platform cannot function without these.
• Functional Cookies: To remember your preferred language and settings.
• Analytics Cookies: To understand which pages are used most — completely anonymously.

Cookie Controls

You can disable or delete cookies through your browser settings. However, disabling essential cookies will prevent you from logging in or making transactions on krikye.

5 Data Protection Measures

Krikye has implemented industry-leading technical and organizational measures to keep your data secure.

Technical Security

• 256-bit TLS/SSL encryption — applied to all data transfers
• Passwords are stored using bcrypt hashing
• Two-Factor Authentication (2FA) Support
• Regular penetration testing and vulnerability scanning
• Real-time fraud detection system

Organisational Safeguards

• Only authorized personnel can access personal data
• All staff are bound by confidentiality agreements
• Regular security training is provided
• Affected parties will be notified within 72 hours of a data breach

6 Your Rights

As a krikye user, you have the following rights over your own personal data. To exercise any of these rights, support@krikye.bizto write to us.

• Right to Access: You can request to know what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: Under certain circumstances, you can request that your data be deleted.
• Right to Restrict Processing: You can request that your data no longer be used for specific purposes.
• Right to Data Portability: You can download your data in a commonly used format.
• Right to Object: You can opt out of marketing communications or profiling.

We will respond within 30 business days of receiving your request. Identity verification may be required in some cases.

7 Children's Privacy

Krikye is an adults-only platform. We do not knowingly collect any information from individuals under the age of 18.

If a minor is found to have created an account, we will immediately close it and delete all associated data.

8 Third-Party Services & Links

The krikye platform may integrate third-party services such as payment gateways or live chat tools. These services have their own privacy policies, and krikye is not responsible for them.

We recommend reading the privacy policy of any third-party service before using it.

9 Changes to the Privacy Policy

Krikye may update this Privacy Policy from time to time. For significant changes, you will be notified via your registered email or through an in-platform notification.

Continued use of krikye after any changes will be taken as your acceptance of the updated Policy. We therefore recommend revisiting this page from time to time.

10 Contact Us

If you have any questions, comments, or concerns about this privacy policy, please reach out to us directly. Our data protection team is ready to assist with any queries you may have.

• Email:support@krikye.biz
• Support Hours: 24 hours, 7 days a week
• Website: krikye.biz

An initial response will be provided within 72 hours of receiving your complaint or request. Complex matters may take up to 30 business days to resolve.